What type of reward are you looking for?
Merchandise
Treat yourself by redeeming from a wide selection of products1.
Gift cards
Redeem a gift card for those everyday essentials or splurge on something for yourself.
Choose from our large selection of physical or digital gift cards across a range of categories including supermarket, department stores, home, technology, lifestyle, clothing and accessories.1
Frequent Flyer
Transfer your Altitude Points to one of our airline partners2.
Travel
With a large selection of travel rewards available, you can use your Reward Points to book flights, hotels, car hire and other activities3. You can even create your own travel package.
Cashback
If you can't decide on which reward to choose, redeem your Altitude Points as cashback on your credit card1. Whether you're looking to make an everyday purchase or treat yourself to something special -what you put your cashback towards is up to you.
Contact the Altitude Rewards Centre
Call within Australia
8am – 11pm (AEST), Monday to Sunday
excluding National Public Holidays
Call from Overseas
8am – 11pm (AEST), Monday to Sunday
excluding National Public Holidays
Locked Bag 7000 Crows Nest
NSW 1585 Australia
For American Express® issued Cards
- For Altitude redemption related enquiries, please call the Altitude Rewards Centre on 1300 887 820 (8:00am – 8:00pm AEST).
- For other American Express Card account queries, please contact the American Express contact centre directly by using the number on the back of your American Express Card, available 24/7.
Things you should know
The products and items available for redemption via this page are subject to change in points and availability.
This information is general in nature and has been prepared without taking your objectives, needs and overall financial situation into account. For this reason, you should consider the appropriateness of the information to your own circumstances and, if necessary, seek appropriate professional advice
You need to register for Westpac Online Banking and/or the Westpac Mobile Banking App in order to use Online or Mobile Banking. Read the Online Banking Terms and Conditions.
1. The earning and redemption of Altitude Points is subject to the Altitude Rewards Terms and Conditions or Altitude Business Rewards Terms and Conditions. The terms and conditions outline which purchases are eligible for points and the circumstances when you will not earn points, including when your account is overdue. For personal cards, purchases or payments to a local, state or federal government entity or government related agency are also not eligible to earn points.
2. You must be a member of the relevant frequent flyer program to redeem Altitude Points for frequent flyer points and a joining fee may apply. The Altitude Terms and Conditions or the Altitude Business Rewards Terms and Conditions and relevant frequent flyer program terms and conditions apply. Reward flights may be limited and points may be subject to expiry once transferred.
Altitude Travel is operated by Mastercard Travel Solutions Australia Pty Ltd. ABN 70 003 745 999 and subject to the Altitude Travel Terms and Conditions.
American Express
For further information about earn rates on the American Express® issued Altitude Card please click here. For information regarding points earned per transaction on your American Express issued Card, log in to the American Express website. For Terms and Conditions related to earning points with your American Express issued Card please click here. American Express is a registered trademark of American Express Company.